We care deeply about the life you've built

I’d like to acknowledge Scott Dawes and the team at Care to Protect for the outstanding customer service and support they provided in facilitating my retail insurance cover. Unfortunately, this cover was put to the test sooner than expected following a motorbike accident that resulted in a fracture to my lower leg.

At the time of the accident, I reached out to Scott and provided some basic information, including medical evidence of the fracture. From there, Scott coordinated everything seamlessly on my behalf. Due to the quality of the policy he had arranged, I was entitled to a specific injury benefit and received a lump sum payment from day one.

The entire process was extremely smooth, and both the insurer and Scott and his team were an absolute pleasure to deal with. I would highly recommend Scott and Care to Protect to anyone looking for professional, responsive, and genuinely supportive insurance advice.

I value a real approach to advice, practical, grounded in experience, and focused on real-world exposures. Scott helped me become aware of risks I hadn’t properly considered and guided me through them in a way that made sense. The result was clear, informed decision-making built on understanding rather than assumption.

When circumstances changed, Scott’s care became even more evident. I was unaware that I even had a potential entitlement, yet he reviewed my position, identified the claim opportunity, and took ownership of the process from start to finish.

The outcome was decisive, the benefit was paid efficiently and without unnecessary strain at a time when clarity and certainty mattered most. I felt confident knowing my position was being actively managed and my interests were being properly represented.

I required Neurosurgery to alleviate chronic pain and discomfort in my lower back and legs after an accident. The injury meant that I could not continue in my role at work and I had kids at school etc.

It was a scenario that I couldn’t believe had actually happened to me and my family.
After advising Scott of my situation, he has managed my income protection claim.
When you are flat on the floor and in pain, having someone with Scott’s in-depth knowledge of the process and his calm reassuring approach is a great help.

I am thankful that I took out the Income Protection cover through Care to Protect and grateful for Scott’s attention to my case. I couldn’t imagine going through this experience without it.

In life insurance, they say you should know your client and your product. Most advisers do. But Scott Dawes and the team at Care to Protect operate on another level; it’s intrinsic to their business and a normal way of life.

I recall a very sad case with a terminally ill client. As the insurer, we were managing the claim and requesting evidence. Scott respectfully questioned why certain information was needed, given the client’s condition.

What stood out wasn’t just his knowledge, but his ability to calmly, professionally, and respectfully influence others. He engaged all parties, and it led to an immediate claim payment. A real lightbulb moment for me, a Seth Godin “purple cow.”

Years on, nothing has changed. An exceptional team and a genuine pleasure to work with.

Scott’s contact details were passed onto me from another Broker who explained Scott would be the best person to handle my case. Mine was to be a retrospective claim for the breast cancer I had had surgery and treatment for three years earlier.

Scott and his team which includes Liddell and Pam were knowledgeable, thorough and empathetic every step of the way throughout the claiming process. Their time, expertise and assistance in my case resulted in the most positive outcome we could’ve wished for, and I will be forever grateful to Scott and his team. For anyone considering this process, I would not hesitate in recommending Scott at Care to Protect to assist them.